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Category:   Application (Generic)  >   HP Instant Support Vendors:   HPE
HP Instant Support ActiveX Controls in 'HPISDataManager.dll' Let Remote Users Execute Arbitrary Code
SecurityTracker Alert ID:  1020165
SecurityTracker URL:
CVE Reference:   CVE-2007-5604, CVE-2007-5605, CVE-2007-5606, CVE-2007-5607, CVE-2007-5608, CVE-2007-5610, CVE-2008-0952, CVE-2008-0953   (Links to External Site)
Updated:  Mar 11 2009
Original Entry Date:  Jun 4 2008
Impact:   Execution of arbitrary code via network, User access via network
Fix Available:  Yes  Vendor Confirmed:  Yes  
Version(s): and prior versions
Description:   Several vulnerabilities were reported in HP Instant Support. A remote user can cause arbitrary code to be executed on the target user's system.

A remote user can create specially crafted HTML that, when loaded by the target user, will invoke ActiveX controls in 'HPISDataManager.dll' and execute arbitrary code on the target user's system. The code will run with the privileges of the target user.

Dennis Rand of CSIS Security Research and Intelligence reported these vulnerabilities.

Impact:   A remote user can create HTML that, when loaded by the target user, will execute arbitrary code on the target user's system.
Solution:   The vendor has issued a fixed version ( or later), available via the "launch an online diagnostic session" menu on the Instant Support Professional edition web site at:

The vendor's advisory is available at:

On March 11, 2009, Microsoft issued a set of ActiveX kill bits to disable the affected ActiveX controls. The Microsoft advisory is available at:

Vendor URL: (Links to External Site)
Cause:   Not specified
Underlying OS:  Windows (Any)

Message History:   None.

 Source Message Contents

[Original Message Not Available for Viewing]

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